Call us to book
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0800 833 705

FAQ

Bilanco Blinds service is simple. Arrange for an advisor to visit your home and browse our great range of fabrics whilst your windows are measured.

Do you manufacture locally?

Yes, about 85% of our blinds are made in-house. The rest are specialized e.g. Velux, which we buy in from reliable trade suppliers. We have a staff of twelve local people, some of whom have been with Bilanco Blinds over thirty years.

Will you give prices over the phone?

We have nothing to hide. We will be delighted to give prices over the phone. Please remember to compare apples with apples, however.

Can you visit my home?

Our whole company ethos is based on US coming to YOU. We are happy to call out at a time convenient for you to measure and let you look at samples. This service carries no obligation and we will not sit in your home all day until you buy our blinds. Company Rule No. 1 - No Hard Sell.

Are there hidden extras?

Categorically Not. All prices quoted for blinds by the company and its representatives include a one year on-site warranty, delivery, fitting and V.A.T. We will supply all necessary fixings, chains, weights and brackets. We are honest, up-front and honourable in all our dealings.

How long is delivery?

We typically quote 3-4 working days. We carry a lot of stock and receive next day deliveries from the majority of our suppliers. Some specialised blinds will take slightly longer.

What if there is a problem?

We are all human and we realize that mistakes and errors can and do happen. We will resolve any issues relating to your Bilanco Window Blinds as quickly as is possible. We genuinely want our customers to be delighted with our service. We hate hassle too!

What area do you cover?

We cover most of Central Scotland including Falkirk, Larbert, Stenhousemuir, Grangemouth, The Braes, Cumbernauld, Alloa, Alva, Fishcross, Dollar, Muckhart, Kinross, Stirling, Bridge of Allan, Kippen, Cowie, and Airth.

How can I get in touch?

You can contact us in a variety of ways - call us on 0800 833 705, email us at sales@bilancoblinds.co.uk or book an appointment online.

Finally, why not pay us a visit and have a look around our manufacturing facility at : Bilanco Blinds Ltd. Units 3 & 4 Powdrake Rd. Grangemouth Stirlingshire Scotland FK3 9UT